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DRIVERS FOR PROMETHEAN ACTIVBOARD V3

Ensure that all of the cables are correctly connected, including the USB cable that plugs into the upper left corner behind the ActivBoard. For this reason, we process data we collect in accordance with EU General Data Protection Regulation and other applicable data protection laws. Download the firmware file provided by Promethean Technical Customer Support and save it to your desktop. Disconnect any adaptors or extension cables from the ActivBoard and computer and connect only the cabling that came with your ActivBoard. If you still need technical support, please contact us.

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If you still need technical support, please contact us. Please consult article for more information. Once installed, you will see the ActivManager icon appear in your toolbar or system tray, depending on your operating system.

Adtivboard our cookie policy. The firmware upgrade should only be carried out on the advice of Promethean activboard v3 Technical Customer Support.

Ensure the latest version of ActivDriver activboarrd installed. Retrieving the firmware file Download the firmware file provided by Promethean Technical Promethean activboard v3 Support and save it to your desktop. If your Promethean activboard v3 is not detected by the computer, ensure your cables are connected securely, check the ActivBoard is powered and try all available USB ports on your computer.

1038 – ActivBoard firmware upgrade instructions

Your privacy is very important to us. If none of the devices in this section have an error status and promethean activboard v3 do not see a device named Promethean ActivBoard, please perform the following steps.

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Ensure the Hardware tab is selected promethean activboard v3 highlight the ActivBoard. Click the ActivManager icon in your system tray or toolbar and select Control Panel. Promethean cannot support third party cabling, including USB extension cables or adaptors. If there is an error status, manually update the ActivDriver following pomethean Close this window and click on your ActivManager icon in the system tray.

Disconnect any adaptors or extension cables from the ActivBoard and computer and connect only the cabling that came with promethean activboard v3 ActivBoard. For this reason, we process data we collect in accordance with EU General Data Protection Regulation and other applicable data protection laws.

2nd Generation ActivBoard

promethean activboard v3 Click the ActivManager icon and select Control Panel. Alternatively, take this computer to another known working ActivBoard to see if it works properly. If you continue without changing these settings, you consent to this.

Reconnect the power supply and USB cable. For this reason, we process data we collect in accordance with EU General Data Protection Regulation and promethean activboard v3 applicable data protection laws.

Promethean Support Article

For more information, please see our Privacy Policy. Everyone is welcome to follow this guide, but we advise against moving any equipment or promethean activboard v3 within critical components promethean activboard v3 your operating system unless you have promfthean and are comfortable doing so. If the ActivPen is not interactive, try another working ActivPen. A confirmation dialog opens; click OK then Close. If the issue persists please contact Promethean Technical Customer Support.

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Navigate to your desktop and locate the firmware file that you downloaded. The ActivBoard has been upgraded. If promethean activboard v3 ActivBoard is listed in the Hardware tab, it has been activbosrd by the computer and you will be able to use the ActivPen as normal.

Download the firmware file provided by Promethean Technical Customer Support and save it to your desktop. Ensure that all of the cables are correctly connected, including the USB cable that plugs into the upper left corner behind the ActivBoard. If you still need promethean activboard v3 support, please contact us. Select File and click Load.

If the ActivBoard is not listed, check whether you have a wallbox or any adaptors. Firmware upgrades should be carried out using a computer that is connected promethean activboard v3 to the interactive display device, bypassing any connection plates or wall boxes, using a 3m USB cable.

If you have an older version of ActivDriver, please update it by downloading and installing the latest version.